What Electronic Medical Record Software Should We Use?

Providers looking for electronic medical record (EMR) solutions know that long term care settings are very different from hospitals and physicians’ offices. EMRs developed for acute or ambulatory care settings have very different functionality from those designed for Long Terms Care (LTC) settings. They may not convert to long term care use.

This is why you should look for an EMR/EHR that is specifically designed for the clinical and operational needs of LTC settings. PointClickCare and MatrixCare are two to consider.

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PointClickCare is designed for the long-term and post-acute care (LTPAC) industry. This is a feature-rich, easy-to-use EHR solution for the LTC space.

It’s used by more than 15,000 senior care providers from small independent homes to multi-facility organizations and campuses across North America. It helps providers deliver better care and services while ensuring optimized revenue potential.

PointClickCare provides a subscription to clinical, billing and administrative modules. You can even assess marketing efforts through their referral management solution. It can be used on Windows and Mac devices and comes as a Web-based solution as well.

Users can track calls and activities via electronic recording to evaluate success in raising occupancy rates. It also has a Customer Relationship Management functionality, provides for pre-admission eligibility checks and monitoring for insurance coverage.

What Features Are Included In PointClickCare?

PointClickCare helps teams manage workflow, remotely track patient/resident compliance, check progress for practitioners and improve the quality of patient/resident care. It also offers Point of Care on touch-screen devices, medication and nutritional management, and a platform for HIPAA-compliant text messaging.

Features include:

  • Admissions Management
  • Billing & Invoicing
  • Incident Management
  • Medication Tracking
  • Staff Management
  • Care delivery management
  • Marketing
  • Financial management
  • Business intelligence and analytics
  • Quality and compliance
  • HIPAA compliance
  • Claims Management
  • Clinical Care
  • Geriatric Care
  • MDS Review
  • Patient Records
  • Referral Management

It’s user-friendly and can be used to consolidate options like medication management, Point of Care (POC) services, skin and wound care, nutrition management, practitioner engagement, and secure conversations.


MatrixCare solutions have powered the long-term care continuum for over 30 years. They are the largest LTPAC (Long Term Post-Acute Care) technology provider and the first to offer a true fully integrated, full-spectrum EHR solution.

MatrixCare EHR has care setting features to help senior living communities and long term care facilities deliver care and manage occupancy, readmissions, revenue, the cost of care and much more.

What Features Are Included In MatrixCare?

Popular components include a meal tracker, time tracker and claims management. Users can also record residential incidents and injuries, create caregiver task sheets and automate service plans. Financial tools show budgets versus real-time revenue and expense data.

When you enroll in the nutrition management program, you can use the meal tracker to track residents’ nutrition intake. You’ll have diet guides that include basic diet information, needs and preferences and the order of food consumption. This helps when planning and managing daily food needs.

The marketing suite has tools to track leads, generate reports and manage referrals. Clinical and resident management capabilities allow you to record residential incidents and injuries, create caregiver task sheets and automate service plans.

Financial and operational tasks are facilitated through budgeting tools that show budgets versus real-time revenue and expense data. There’s also a marketing suite you can use to track leads, generate reports and manage referrals.

MatrixCare offers the following modules that you can pick and choose from:

  • CareAssist for safe medication management
  • Marketing Essentials
  • RetailTracker
  • MealTracker
  • TimeTracker
  • ReferralConnect
  • ClaimsManagement
  • Direct HIPAA-secure, web-based
  • Secure Mobile Messaging
  • Enterprise Financials
  • Payroll Plus

Users like MatrixCare because it’s user-friendly. It allows staff to complete tasks while giving more attention to residents and the delivery of quality care.

Want To Learn More About EMR/EHR Solutions For Long-Term Care Facilities?

Radius Executive IT Solutions is a premier Information Technology Solutions Provider for the LTC Community in the Greater Boston Area.

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