Reviews & Ratings For 3 EMR LTC Programs

To ensure a well-run long-term care facility requires effective and efficient patient care. To provide this, providers have replaced paper charts with Electronic Medical Records. EMR software stores residents’ medical histories, medications, lab and test results, diagnoses and treatment plans and some include billing information. All of this is stored in a centralized database for easy access and security.

Providers looking for LTC EMRs know that long term care settings are very different from hospitals and physicians’ offices. EMRs developed for acute or ambulatory care settings have very different functionality from those designed for LTC settings. They may not convert to long term care use. This is why you should look for an EMR/EHR that is specifically designed for the clinical and operational needs of LTC settings.

But which EMR Program should your LTC facility use? What’s your experience with EMR records and programs? If you are looking for a new one, we provide a brief set of reviews and ratings for three popular EHR solutions for LTCs in this blog. (Keep watching this space as we’ll include more details about each one in future articles.)


MatrixCare solutions have powered the long-term care continuum for over 30 years. They are the largest LTPAC technology provider and the first to offer a true fully integrated, full-spectrum EHR solution.

MatrixCare is used in more than 13,000 facility-based care settings and 2,500 homecare/home health and hospice organizations. This long-term care EHR system helps skilled nursing and senior living providers, life plan communities (CCRCs) and home health organizations provide quality care to patients.

MatrixCare is a cloud-based EMR with features to help long-term care and senior living communities deliver care and help manage occupancy, revenues, cost of care, readmissions, and more. Popular components include a meal tracker, time tracker and claims management. Users can also record residential incidents and injuries, create caregiver task sheets and automate service plans.

Financial tools show budgets versus real-time revenue and expense data. But, don’t plan on using this solution for financial management. You’ll need more than it provides. However, there’s a marketing suite you can use to track leads, generate reports and manage referrals.

MatrixCare typically gets a 3.5 out of 5 stars from customers.


This is a feature rich, easy-to-use EHR solution for the LTC space. It’s used by more than 15,000 senior care providers from small independent homes to multi-facility organizations and campuses across North America. It helps providers deliver better care and services while ensuring optimized revenue potential.

PointClickCare offers cloud-based modules and includes features for management of care delivery, finances, marketing, business intelligence, medication, nutritional, and quality and compliance. It helps users achieve regulatory compliance, prevents missing documentation, improves reimbursement accuracy, reduces duplicate entries and even has a platform for HIPPA-compliant text messaging.

Teams can use it to manage workflows, track residents’ compliance remotely, check progress for various practitioners and improve the overall quality of care. It can also be used on touch-screen devices.

PointClickCare EMR provides a subscription to clinical, billing and administrative modules. You can even assess marketing efforts through their referral management solution. Users can track calls and activities via electronic recording to evaluate your success in raising occupancy rates. It also has a Customer Relationship Management functionality, provides for pre-admission eligibility checks and monitoring for insurance coverage.

Point Click Care typically gets a 4.5 out of 5 stars from customers.

Optimus EMR

This is one EMR you may not have heard of, but it’s one to consider. Optimus EMR uses unique cutting-edge technology with the most advanced, intuitive EMR/EHR software solutions for your LTC organization. And it’s easy to use.

It’s a recognized LTC industry innovator and leader in providing comprehensive and automated EMR, eCharting, eMAR/eTAR, and Point of Care solutions for the long-term care industry.

Their Full EMR/EHR for the long-term care industry is designed to enhance patient care, reduce operational expenses, manage diverse clinical activities (using the power of real-time information) and assist in the collection of data necessary to support revenue maximization.

It boasts a 100% Automated MDS/RAPs system (including MDS 3.0), an EMR module for PT, OT and ST Therapy, full electronic charting with progress notes and assessments, True Bedside documentation for CNAs, Nursing, and ID Teams, and Restorative Care. It also comes with real-time HL7 interfaces for Pharmacy and Lab techs.

Optimus EMR System gets a 4.5 out of 5 stars from reviewers.

We’ll be publishing more in-depth information on each one of these EMRs to help you decide if one is right for your Long Term Care Facility in the Greater Boston Region. In the meantime, for more information, contact Radius Executive IT Solutions in Stoneham, Massachusetts.

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