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Healthcare-Focused IT Support

 

Secure PHI, Avoid HIPAA Fines, and Exceed Revenue Goals through the Healthcare-Focused IT Support Provided by Radius Executive IT Solutions

Radius Executive IT Solutions got its start as an offshoot of one of New England’s leading healthcare consulting firms, which was established back in 1998.

We serve just about everyone in the industry, from doctors and dentists to continued care retirement communities and independent living facilities and more.

Not all general IT firms know how to best serve the healthcare vertical. Sure, they’ll do their best to learn the ins and outs of HIPAA and everything else exclusive to the industry, but they have other clients in other industries with their own unique needs that must be addressed as well.

All we do is healthcare. Unlike general IT firms, we don’t stretch our time and attention between multiple industries. We know better than anyone else in Boston and throughout New England what healthcare organizations need to get out of their IT support.

Securing Your Network to Keep You Safe from HIPAA Fines

Every business, regardless of industry, should be concerned about cybersecurity.

If you don’t have a clear picture of what the online threat landscape is really like, allow us to illustrate: there were over 300 million new pieces of malware created in 2014 alone. What’s even scarier than the hundreds of thousands of threats out there is the fact that it only takes one to cost you millions.

Indeed: due to the potential of a class-action lawsuit and other factors it’ll cost you an average of $150 per compromised file to recover from data loss, and thousands of files are compromised in the average attack.

But cybercrime is more a threat to some industries than others…

That’s because, in the case of the healthcare vertical, you have to deal with HIPAA in addition to the already astronomical cleanup costs of recovering from an online security breach. If PHI is compromised you’re looking at being fined up to $1.5 million per provision violated.

We know how to keep resident and patient data safe and protect you from those incredible expenses. Instead of dealing with damage after the fact, we will regularly assess your network to find vulnerabilities and fix them before they’re taken advantage of by cybercriminals.

We Believe in the Client-Centric Approach

At Radius Executive IT Solutions, clients come first. That means we’re willing to make sacrifices when necessary. We’ve come in on a weekend to rebuild a client’s failed server. We’ve slept on a client’s conference room floor while waiting between backup restorations. Whenever you need us, we’ll be there.

Even when you don’t need us, we’ll be there. We don’t want to wait for equipment to break to service it. Instead, we’ll keep track of your equipment whether it’s broken or seems fine, old or new, so that we can catch issues before they become a real problem.

We’ll upgrade or replace hardware before it fails and burdens your healthcare organization with downtime. Less downtime means your patients get better care, and with a more productive workforce you’ll have an easier time meeting and exceeding your revenue goals.

Also, Radius Executive IT Solutions won’t try any cheap tricks with the service contract. When we say all-inclusive, we mean all-inclusive. A lot of our competitors make similar claims, and you might believe them up until you have an IT problem that requires an on-site fix, and then you find out that on-site calls actually cost extra. Or they’ll charge you for adding a new user. We won’t surprise you with any such hidden charges.

We don’t want to make ourselves out to be too selfless, though. There’s something in it for us: if our clients are saving money and making more revenue and don’t have to deal with hidden charges they’ll likely be happy with our services, and happy clients will likely stay our clients and even recommend us to others and help us grow. It’s a win-win.

Give us a call at (978) 528-0110 or send a message over to info@radiusits.com for more information about our healthcare-focused IT services.

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