Have An IT Challenge? Need Help? Call: (978) 5_28-0110

We’re Here to Help

Our managed services clients can contact our help desk for free from
8 am – 5pm, Monday – Friday, to request support.

Urgent/After-Hours Support

For Emergency after-hours support, please only use the Emergency Support Only number listed below. We require management level staff (such as Nurse Manager/Supervisor, C-Level Executive, or General Manager) to call into this service as there is a fee associated with this level of support and requires executive approval for all after-hours support calls.

A quick computer restart usually resolves computer issues. Try this and see if the issue has been resolved before submitting a ticket.

  • Windows 7

  • Windows 10

Client Help Desk Information

Submit A Support Ticket

Help Desk Tray Icon Ticket Submission

Submit a support request from our Tray Icon on your computer to directly tie your ticket to your associated device.

Tray Icon


Send Us an Email

Emergency Support Only

(978) 528-0110

Help Desk Remote Support Session Connect

Remote Sessions are initiated by

Join Session