As a corporate office for a national health system of long-term care facilities, providing financial, clinical, and operational assistance to their facilities – technology was crucial to this organization. Technology allows them to improve communications and information sharing with the facilities.
They knew it was time for help when they began facing severe challenges due to limited remote capabilities, lack of protection, and an unreliable system. Luckily, Radius Executive IT Solutions, LLC. was able to immediately get to work implementing improvements on the organization’s IT environment, providing them with the solutions they required to achieve their goals.
As a company grows, the services received from their original IT provider become insufficient, and while trying to move forward they can face significant challenges regarding data communication and the meeting of regulations.
The Situation: A Need For Sophisticated IT Upgrades to Heighten Productivity & Meet Security Requirements!
As a not-for-profit health organization with most of their corporate staff mobile, it was a major concern for this organization to see a lack of digital protection. Along with this, remote capability was very limited, email was a concern, and there was a looming fear that their system was unreliable and didn’t meet necessary security requirements.
Thankfully, Radius Executive IT Solutions, LLC. was recommended to the organization by a business partner. As the organization began planning upgrades, they turned to Radius Executive IT Solutions, LLC., who successfully assisted in a major project developing and implementing a network for the organization.
The Director of Business Services & Information Technology for the organization comments, “When we began our project, Radius Executive IT Solutions, LLC. met with us to assess our needs and wants and then develop solution options with details and timelines. This was of great value to us.”
The Solution: A Rebuilt IT Environment & Innovative Services to Maximize Uptime & Ensure Security!
Radius Executive IT Solutions, LLC. has done a lot for the organization, and continues making a positive impact on a daily basis. The Director of Business Services & Information Technology comments, “Radius’ response to issues is excellent. Whether it be through calls, emails, or remote access, Radius will answer service issues in a timely manner, even after normal business hours so as not to interfere with daily operations.”
Radius Executive IT Solutions, LLC. has implemented many improvements, including:
- Kaspersky EndPoint Security and FortiNet firewalls for secured VPN connectivity to their corporate office.
- All computers in the corporate office have been fully encrypted.
- All critical folders are synced to their corporate server.
- Remote VPN capabilities have been implemented so their staff can now work and access all necessary resources from anywhere.
- Migrated their email system to Microsoft Office 365 for high availability, email encryption, data loss prevention and email archiving.
- Monthly proactive system maintenance both onsite as needed and remote helpdesk support.
“There have been occasions when Radius Executive IT Solutions, LLC. has identified and addressed potential issues before they became problems”, beams the Director of Business Services & Information Technology.
The Outcome: A Trusted IT Infrastructure & Partnership For Protection & Peace of Mind!
“Radius Executive IT Solutions, LLC.’s knowledge of the IT and healthcare industry, access to resources, and ability to provide service to their clients positions them very well.” remarks the organization’s Director of Business Services & Information Technology.
Since signing with Radius Executive IT Solutions, LLC., the organization is more comfortable knowing all of their machines are properly encrypted, but still extremely mobile with capabilities to connect into their corporate office. Along with this, the organization has seen the benefit of having a trusted IT partner as opposed to an IT vendor, and its Director of Business Services & Information Technology says, “We see Radius as a trusted IT partner because of their understanding of our needs and resources along with the willingness to work with us.”
He continues expressing appreciation on behalf of the organization, saying, “We have been very pleased with our relationship with Radius.”
Radius Executive IT Solutions has the IT expertise to provide you with solutions for success! To discover how, call us at (978) 528-0110 or send us an email: info@radiusits.com.
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