Radius Executive IT Solutions: Headquartered at 40 Shattuck Road, Andover, MA
When you choose an IT partner, location matters more than most businesses realize. Radius Executive IT isn’t just another Boston IT company, serving Andover from a distance—we’re your neighbors. Our headquarters sits right here at 40 Shattuck Road, which means when your systems need attention, we’re already in your community.
Andover’s business environment reflects the town’s character: sophisticated, ambitious, and uncompromising about quality. From the wealth management firms and legal practices along Main Street to the medical specialists serving one of Massachusetts’ most affluent communities, from the advanced manufacturers innovating in precision industries to the technology companies choosing Andover for its educated workforce and excellent infrastructure, local businesses expect technology partners who understand what’s at stake.
That’s why we built our company here. We know that in Andover, good enough isn’t good enough.
The Advantage of Working with Your Local Andover IT Company
Most IT companies tell you they “serve” your area. We live here. Our technicians start their day in Andover, not fighting traffic from downtown Boston. When you need someone on-site, we’re typically at your location in under 30 minutes—not scheduling a trip for next week.
This matters during emergencies, obviously. But it matters even more during everyday operations. Face-to-face strategy sessions happen over coffee at your office, not via video call. Equipment installations don’t require coordinating with distant technicians. Training sessions happen when convenient for your team, not when someone can make the drive from the city.
More importantly, we understand Andover’s business ecosystem because we’re part of it. We know the challenges of finding and retaining talent in a competitive market. We understand the expectations of Andover’s discerning client base.
Being headquartered locally isn’t just convenient—it fundamentally changes the relationship. We’re invested in this community’s success because it’s our community too.
Boston Technology Solutions Designed for Andover’s Business Standards
Strategic IT Management
Professional firms, medical practices, and established businesses don’t need basic tech support—they need strategic technology partners who think three steps ahead. Our managed IT services focus on aligning technology with business objectives, not just keeping systems running.
We begin every relationship with a comprehensive technology assessment, examining not just what’s working (or not working) today, but where your business is headed tomorrow. Whether you’re a three-person financial advisory expanding to five, a medical practice implementing new diagnostic equipment, or a 50-person professional services firm planning a second location, we design infrastructure that scales with your ambitions.
This proactive approach eliminates the crisis-driven relationship most businesses have with technology. Your systems are monitored continuously, patches are applied automatically, potential issues are resolved before they impact operations, and strategic upgrades happen on your timeline, not during emergencies. You focus on clients and growth—we ensure technology enables both rather than constraining either.
Enterprise-Grade Security for Sensitive Operations
Andover businesses handle sensitive information daily. Medical practices manage protected health information subject to strict HIPAA requirements. Financial advisors handle confidential client portfolios. Law firms manage privileged attorney-client communications. Manufacturers protect proprietary designs worth millions.
Our cybersecurity services are built around this reality. We implement layered defense strategies that include next-generation firewalls, endpoint detection and response, email filtering that catches sophisticated phishing attempts, regular security awareness training for your staff, and continuous monitoring for threats.
But security isn’t just about tools—it’s about understanding risk in context. A wealth management firm faces different threats than a medical practice, which faces different challenges than a manufacturing operation. We customize security strategies based on your specific compliance requirements, client expectations, and business risks.
Modern Cloud Infrastructure
Many Andover businesses still operate on aging server infrastructure because “it’s always worked this way.” But today’s cloud solutions offer capabilities that weren’t possible even five years ago: employees can work securely from anywhere, collaboration happens in real-time across locations, backup and recovery are automated, and scaling up (or down) happens instantly.
We help businesses transition from legacy systems to modern cloud platforms—whether that’s Microsoft 365 for professional services firms, specialized healthcare clouds for medical practices, or hybrid solutions for manufacturers who need on-premise equipment integrated with cloud flexibility.
The key is migration without disruption. We plan transitions carefully, test thoroughly, train your team completely, and ensure you’re never without access to critical systems or data.
Communication Systems That Reflect Your Brand
First impressions matter in Andover’s business environment. When prospects or clients call, your phone system creates an immediate impression about your professionalism and organization.
We implement VoIP communication platforms that deliver crisp audio quality, intelligent call routing that gets callers to the right person immediately, professional auto-attendants that reflect your brand, seamless mobile integration so your team stays connected anywhere, and video conferencing capabilities that match what clients experience with larger firms.
Whether you’re a solo practitioner or a 50-person firm, your communication infrastructure should reinforce your professional image, not undermine it.
Reliable Support When You Need It
Technology issues happen. Hard drives fail, software conflicts arise, users accidentally delete critical files, networks slow down mysteriously. What separates great IT partners from mediocre ones is response time and resolution quality.
Because we’re headquartered in Andover, our response times are measured in minutes, not hours. For issues requiring on-site presence, we’re typically at your location within 30 minutes. Our technicians know your systems intimately because we built and maintain them, which means faster diagnosis and resolution.
Why Andover Businesses Choose Radius Executive IT
We’re Part of Your Community: We’re not a Boston company that “covers” Andover—we’re an Andover company that happens to be one of Boston’s leading IT companies. Our success is tied to this town’s success. When Andover businesses thrive, so do we.
We Understand Your Standards: Andover attracts professionals and businesses that demand excellence. Your clients expect sophisticated service, your partners expect reliable performance, your employees expect modern tools. We get it, because we operate in the same environment. Our solutions reflect these standards.
We Know Your Industries: From healthcare practices navigating complex compliance requirements to professional services firms managing confidential client data to manufacturers protecting intellectual property, we’ve built deep expertise in the industries that define Andover’s business landscape. This isn’t theoretical knowledge—it’s practical experience earned through years of supporting businesses like yours.
We Plan for Growth: Many Andover businesses started small and scaled significantly. We’ve supported that journey dozens of times, helping companies grow from five employees to fifty without technology becoming a bottleneck. Our infrastructure scales efficiently, our pricing models adjust fairly, and our team grows alongside your business.
We’re Available When You Need Us: Emergencies don’t respect business hours. We provide after-hours support for critical issues, and being local means we can be on-site quickly when situations demand it. Your business continuity matters to us regardless of when problems occur.
Partner with Andover’s Technology Experts
Choosing an IT partner shouldn’t feel like a leap of faith. Visit us at 40 Shattuck Road, meet our team, talk through your challenges and goals. We’ll assess your current technology honestly, outline what’s working and what isn’t, and propose solutions that make sense for your business and budget.
No high-pressure sales tactics. No cookie-cutter proposals. Just straightforward advice from people who understand Andover’s business environment because we’re part of it.
Common Questions from Andover Business Leaders
What makes your location in Andover significant for businesses choosing an IT partner?
Three things: immediate response when you need on-site support (typically under 30 minutes), genuine understanding of Andover's business environment because we're embedded in it, and accountability that comes from being your neighbor. We're not disappearing after a contract is signed—you'll see us at Chamber events, around town, and whenever your systems need attention.
How do you approach IT for professional services firms?
Professional services firms have unique needs: absolute reliability because downtime directly impacts billable hours, robust security because you handle confidential client information, and sophisticated communication tools because first impressions matter. We focus on creating infrastructure that's invisible when working perfectly but supported immediately when issues arise. Our managed services include strategic planning to ensure technology supports business goals rather than constraining them.
What's your experience with medical practices and HIPAA compliance?
Extensive. Our team includes specialists with over 75 years of combined healthcare IT experience. We understand not just the technical requirements of HIPAA compliance, but the practical realities of running a medical practice. We work with practice management systems, electronic health records, medical billing platforms, and the specialized equipment used in various specialties. Security and compliance are built into everything we do, not added as afterthoughts.
Can you support businesses planning significant growth?
Absolutely. Many of our longest relationships started when companies were much smaller than they are today. We excel at designing infrastructure that scales efficiently—whether you're adding employees, opening new locations, or expanding service offerings. Our cloud solutions make scaling particularly straightforward, and our team has the experience to anticipate challenges before they become problems.
How does your pricing work for Andover businesses?
We customize proposals based on your specific needs, size, complexity, and compliance requirements. Before committing to anything, you'll receive a detailed quote explaining exactly what's covered. Our all-inclusive model means one predictable monthly payment covers monitoring, maintenance, security, support, and strategic guidance—no surprise charges for adding users, making on-site visits, or handling after-hours emergencies. Most businesses find our services cost significantly less than hiring even one senior IT professional, while providing access to an entire team of specialists.
What happens during the transition from our current IT arrangement?
We conduct thorough assessments of your existing infrastructure, identify vulnerabilities and inefficiencies, and develop detailed transition plans that minimize disruption. Most transitions happen gradually over several weeks, with careful attention to timing around your business cycles. We document everything, train your team thoroughly, and ensure you maintain full access to systems and data throughout the process. Many clients tell us the transition was smoother than they anticipated.
Do you only work with certain types of businesses?
While we've developed deep expertise in healthcare, professional services, and manufacturing, we support Andover businesses across all industries—from financial services and legal practices to technology companies and family-owned businesses. The common thread is a commitment to excellence and an appreciation for technology partners who take their responsibilities seriously.
What's your response time for urgent issues?
For critical issues during business hours, we typically respond remotely within minutes. For situations requiring on-site presence, being headquartered in Andover means we're usually at your location within 30 minutes or less. After hours, we provide emergency support for critical situations with rapid response times. Our business continuity services ensure you have support when you need it, not just during convenient hours.
How do you stay current with rapidly evolving technology?
Our team maintains ongoing certifications across major platforms, participates in industry conferences and training programs, maintains partnerships with leading technology vendors, and dedicates time to testing new solutions before recommending them to clients. When you work with us, you benefit from our collective knowledge and our commitment to staying ahead of technology trends and security threats. This is one of the key advantages over internal IT staff—we invest heavily in continuous learning across our entire team.
Can you help with both immediate issues and long-term strategy?
Yes, that's exactly our approach. We handle day-to-day support seamlessly while also serving as strategic advisors for technology decisions. Whether you're evaluating new software, planning facility upgrades, considering acquisitions, or exploring new business models, we provide guidance based on technical expertise and business understanding. Many clients tell us this dual role—tactical support and strategic guidance—is what they value most.
Connect with Your Local Andover IT Company
Radius Executive IT Solutions
40 Shattuck Road #209
Andover, MA 01810
Phone: (978) 528-0110
Email: info@radiusits.com
Stop by our Andover office for a complimentary technology assessment. We’ll review your current infrastructure, identify opportunities for improvement, and provide straightforward recommendations—no obligation, no high-pressure sales tactics.
Contents
- 1 Radius Executive IT Solutions: Headquartered at 40 Shattuck Road, Andover, MA
- 2 The Advantage of Working with Your Local Andover IT Company
- 3 Boston Technology Solutions Designed for Andover’s Business Standards
- 4 Why Andover Businesses Choose Radius Executive IT
- 5 Partner with Andover’s Technology Experts
- 6 Common Questions from Andover Business Leaders
- 6.1 What makes your location in Andover significant for businesses choosing an IT partner?
- 6.2 How do you approach IT for professional services firms?
- 6.3 What's your experience with medical practices and HIPAA compliance?
- 6.4 Can you support businesses planning significant growth?
- 6.5 How does your pricing work for Andover businesses?
- 6.6 What happens during the transition from our current IT arrangement?
- 6.7 Do you only work with certain types of businesses?
- 6.8 What's your response time for urgent issues?
- 6.9 How do you stay current with rapidly evolving technology?
- 6.10 Can you help with both immediate issues and long-term strategy?
- 7 Connect with Your Local Andover IT Company